Helpful Phone Numbers: Emergency & Non-Emergency


  • Adult Protective Services

    (216) 420-6700

  • Suicide Hotline/24 Hour Crisis Hotline

    (216) 623-6888

  • National Alliance on Mental Illness (NAMI) – Suicide Prevention Lifeline

    (800) 273-TALK (8255) or (800) SUICIDE (784-2433)

  • Veterans Crisis Line    

    (800) 273-8255

  • NAMI Greater Cleveland (non-life threatening crisis)

    (216) 875-0266     (Monday–Friday: 10 a.m.–4 p.m.)

  • NAMI National Information Line (non-crisis)

    (800) 950-NAMI (6264)     (Monday–Friday: 10 a.m.-6 p.m.)

  • 24-Hour United Way First Call for Help    

    2-1-1
    or (216) 436-2000 United Way of Greater Cleveland, Referrals for Assistance

  • Legal Aid Society of Cleveland    

    (216) 6871900

    Help for Older Adults

  • Poison Control Center

    (216) 231-4455

  • Electric power outage, call First Energy    

    (888) 544-4877

  • Gas leak or gas explosion, call Dominion Energy emergency    

    (877) 542-2630

  • Cleveland Police non-emergency    

    (216) 621-1234

  • Cleveland Fire Department non-emergency    

    (216) 621-1212

  • Cuyahoga County-Police/Fire Non-Emergency information by neighborhood

  • Lake County-Who & When to Call in case of emergency

  • Life-Threatening Emergency or Fire: call 9-1-1